This Privacy Policy explains how your personal data is processed through www.opdrmvolkanciftci.com ("the Site"). The Site is operated, as data controller, by Op. Dr. Murat Volkan Çiftçi.
1. What Data Is Collected?
- Contact details: the name, phone number and email address you provide when filling in a form or messaging us via WhatsApp/email.
- Voluntarily shared health information: any health information you choose to share when requesting an appointment or an initial consultation.
- Technical data: basic usage data automatically received from your browser to operate the site, such as IP address, browser type and pages visited.
2. How Is Your Data Used?
Data collected is used to respond to appointment requests, answer your questions, and keep the site operating securely and correctly. Your data is not sold to third parties for marketing purposes.
3. Legal Basis
Your personal data is processed under Turkey's Law No. 6698 on the Protection of Personal Data (KVKK) on the basis of your explicit consent or the performance of a request/contract. For visitors accessing from the European Union, processing activities are additionally carried out in line with the General Data Protection Regulation (GDPR).
4. Sharing With Third Parties
Your data is not shared with third parties unless required by law. Technical service providers (such as hosting or email infrastructure) may access data only to the extent necessary to deliver the service.
5. Retention Period
Your contact data is retained for as long as needed to fulfil your request and to meet any applicable legal retention obligations (for example, health-record requirements), after which it is securely deleted or anonymised.
6. Your Rights
Under applicable data protection law (KVKK Article 11 / GDPR), you have the right to:
- find out whether your personal data is being processed,
- request information about that processing,
- learn the purpose of processing and whether it is used accordingly,
- request correction of incomplete or inaccurate data,
- request deletion or destruction where legally permitted,
- object to the processing.
You can exercise these rights by contacting us using the details below.
7. Data Security
Reasonable technical and organisational measures are in place to protect your data against unauthorised access, loss or misuse.
8. Contact
Questions about this policy: [email protected] · Merkez Mh. Abide-i Hürriyet Cd. No:103, 34380 Şişli / İstanbul